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The following ITILFND_V4 questions are part of our ITIL ITILFND_V4 real exam questions full version. There are 71 in our ITILFND_V4 full version. All of our ITILFND_V4 real exam questions can guarantee you success in the first attempt. If you fail ITILFND_V4 exam with our ITIL ITILFND_V4 real exam questions, you will get full payment fee refund. Want to practice and study full verion of ITILFND_V4 real exam questions? Go now!

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ITIL ITILFND_V4 Exam Actual Questions

The questions for ITILFND_V4 were last updated on Apr 23,2024 .

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Question#1

Identify the missing word in the following sentence.
A service is a means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to manage specific [?] and risks.

A. information
B. utility
C. warranty
D. costs

Question#2

Normal changes should be handled as service requests

A. 3 and 4
B. 2 and 3
C. 1 and 4
D. 1 and 2

Question#3

Which competencies are required by the 'service level management' practice?

A. Problem investigation and resolution
B. Incident analysis and prioritization
C. Business analysis and commercial management
D. Balanced scorecard reviews and maturity assessment

Question#4

Change control

A. 1 and 2
B. 1 and 4
C. 3 and 4
D. 2 and 3

Question#5

When should the effectiveness of a problem workaround be assessed?

A. Whenever the workaround is used
B. Whenever the problem is resolved
C. Whenever the workaround becomes a known error
D. Whenever the problem is prioritized

Exam Code: ITILFND_V4Q & A: 71 Q&AsUpdated:  Apr 23,2024

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