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Avaya Certification Exams Information for You to Be Certified

Apr 18,2023
Want to get Avaya certifications? As we all know, Avaya certifications are industry-recognized credentials that validate the skills and expertise of professionals in the field of communications and collaboration technologies. Avaya is a leading global provider of communication solutions for businesses, specializing in unified communications, contact center solutions, and networking.

Avaya Certification Exams Information for You to Be Certified

Avaya Credential, certification and Certificate Program

The Avaya Credential, certification and Certificate Program currently consists of Avaya Digital Badges, Sales & Design (ASRA, ADRA & ACDS), Services Certifications (ACIS & ACSS), Services Certificates (ASTA), and Administrator & Developer Certificates (ASAC & ASDC).

1.Avaya Digital Badges

The purpose of Avaya Digital Badges is to enhance the recognition of an individual's skills by enabling them to confidently display their accomplishments on social media while maintaining security.

2.Sales & Design (ASRA, ADRA & ACDS)

Avaya's Solutions form the foundation of the Avaya Certified Design Specialist (ACDS) Certifications.
The Avaya Sales Readiness Associate (ASRA) and Avaya Design Readiness Associate (ADRA) programs provide acknowledgment of expertise and comprehension in a particular topic area or a specific release.

3.Services Certifications (ACIS & ACSS)

The Avaya Services Certifications are founded on rigorous testing and center around Avaya's comprehensive Solution and Product Portfolio. Avaya offers two types of Certifications:

ACIS: Avaya Certified Implementation Specialist
ACSS: Avaya Certified Support Specialist

The certification type and the number of exams required to attain a Services Certification depend on the complexity of the product/solution in the domains of implementation, administration, maintenance, and troubleshooting. In cases where both ACIS and ACSS certifications are available, obtaining ACIS is a prerequisite to obtaining ACSS.

4. Services Certificates (ASTA)

The Avaya Services Technical Associate (ASTA) Program is specifically crafted for Avaya Partners, Customers, and Associates to verify their implementation and support services expertise on Avaya's Products and Solutions in cases where a formal Avaya Services Certification is not available.

5.Administrator & Developer Certificates (ASAC & ASDC)

The Avaya Solutions Administrator and Developer Certificate Program is tailored for Avaya customers and partner community, providing two separate curriculum tracks for the roles of "Administrator" and "Developer/Programmer".

Requirements of Avaya Certifications

The specific requirements for Avaya certifications may vary depending on the certification level and track, but generally, the requirements include:

Knowledge and Experience: Avaya certifications typically require a certain level of knowledge and experience with Avaya products, solutions, and technologies. This may include understanding the architecture, features, configuration, and troubleshooting of Avaya systems, as well as best practices for their deployment and management.

Exam(s): Avaya certifications usually require passing one or more exams. Exams may be in written format, practical format, or a combination of both. The exams assess the candidate's knowledge, skills, and abilities related to the specific Avaya products, solutions, or technologies covered by the certification.

Training: Some Avaya certifications may require completion of official Avaya training courses as a prerequisite or as part of the certification requirements. Training courses are designed to provide candidates with the necessary knowledge and skills to effectively work with Avaya products and solutions.

Hands-on Experience: Avaya certifications may also require a certain level of hands-on experience with Avaya technologies. This may include practical experience in installing, configuring, and troubleshooting Avaya systems, as well as implementing and managing Avaya solutions in real-world environments.

Earning an Avaya certification can demonstrate to employers and clients that you have the knowledge and skills to effectively deploy, manage, and troubleshoot Avaya solutions, and can enhance your career opportunities in the field of communications and collaboration technologies.

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