Whether you're just starting your career or looking to pivot into the tech industry, the Cisco Certified Support Technician (CCST) certifications provide a solid foundation. Offered by Cisco, a global leader in networking and cybersecurity, CCST certifications validate your practical knowledge and job-readiness in key IT domains.
What is CCST?
CCST (Cisco Certified Support Technician) is a beginner-level certification program designed for those entering the IT field. It consists of three distinct certifications, each targeting a specific area:
CCST IT Support (100-140)
CCST Networking (100-150)
CCST Cybersecurity (100-160)
These certifications help you demonstrate real-world skills to employers, making them ideal for students, career changers, and entry-level professionals.
1. CCST IT Support – 100-140
The CCST IT Support certification validates your understanding of fundamental IT concepts and hands-on support skills. It prepares you for common roles such as:
IT Help Desk Technician
Computer Support Specialist
IT Support Analyst
Key skills covered include troubleshooting, hardware and software basics, operating systems, and customer service best practices. It’s a great starting point for any technical support role and serves as a launching pad to more advanced certifications.
2. CCST Networking – 100-150
The CCST Networking certification focuses on the core principles of how networks operate. This includes understanding:
Network devices (routers, switches, etc.)
Protocols and models (TCP/IP, OSI)
Cabling, addressing, and connectivity
This certification is ideal for those interested in building or managing network infrastructure. It’s also the first step toward earning the highly respected Cisco Certified Network Associate (CCNA) certification.
3. CCST Cybersecurity – 100-160
The CCST Cybersecurity certification covers the essential concepts of information security. Topics include:
Security principles and best practices
Endpoint and network protection
Risk management and vulnerability assessment
Incident detection and response
This certification is suited for aspiring cybersecurity professionals and acts as a stepping stone toward Cisco’s Cybersecurity Associate certification and other advanced security credentials.
Why Choose CCST?
Entry-Level Friendly: No prior experience is needed — just a desire to learn.
Career-Ready Skills: Focuses on practical, work-ready knowledge.
Vendor-Recognized: Cisco is a trusted name in the IT industry.
Clear Pathways: Each CCST certification connects to more advanced certifications, helping you grow your career.
Whether you’re interested in IT support, networking, or cybersecurity, the Cisco Certified Support Technician (CCST) certifications offer a practical and affordable way to launch your tech career. With hands-on knowledge and industry-recognized credentials, you’ll be well-positioned to step into entry-level roles and begin your journey up the IT career ladder.
